RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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01-Nov-2002 14:13 N/A 1,080,070 bytes Sysmain.sdb
01-Nov-2002 15:26 5.1.2600.1134 528,896 bytes User32.dll
23-Oct-2002 08:55 5.1.2600.1134 1,694,336 bytes Win32k.sys
01-Nov-2002 15:26 5.1.2600.1134 272,896 bytes Winsrv.dll
13-Jan-2003 14:57 5.6.0.8513 589,881 bytes Jscript.dll