A Memory Card Device May Not Be Enumerated on Windows XP (824396)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional SP1

SYMPTOMS

A Windows XP-based computer may not enumerate a memory card that has no two-byte value (or "tuple") information and that has valid data at offset 0.

CAUSE

This problem is caused by a limitation in the Pcmcia.sys bus driver. The limitation causes the driver to stop enumerating these earlier types of devices.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version        Size     File name   Platform
   ----------------------------------------------------------------
   23-Jul-2003  17:38  5.1.2600.1251  115,968  Pcmcia.sys  x86
   23-Jul-2003  17:38  5.1.2600.1251  309,376  Pcmcia.sys  IA64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

For additional information about how hotfix packages are named , click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Hotfix Packages

Modification Type:MinorLast Reviewed:10/25/2005
Keywords:kbHotfixServer kbQFE kbQFE kbWinXPsp2fix kbDDK kbWinXPpreSP2fix kbBug kbfix KB824396 kbAudDeveloper kbAudEndUser
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