Event 467 is logged on an Exchange 2000 server, but the description does not contain the name of the database that is corrupted (824077)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

SYMPTOMS

Event 467 may be logged on a computer that is running Microsoft Exchange 2000 Server. The event description does not contain the name of the database that is corrupted. Therefore, you do not have sufficient information to resolve the problem. The event information that is logged is similar to the following:Event Type: Error
Event Source: ESE
Event Category: Database Corruption
Event ID: 467
Date: Date
Time: 1Time
User: N/A
Computer: Computer name
Description: Information Store (3124) Index ?B6708?T668f+B67aa+Te06+Q3f88 of table 1-7BB9 is corrupted (0). For more information, click http://search.support.microsoft.com/search/?adv=1.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version      Size       File name
-----------------------------------------------------------
18-Sep-2003  01:28  6.0.6511.0   2,183,168  Ese.dll          
18-Sep-2003  01:28  6.0.6511.0      40,960  Eseperf.dll      
08-Sep-2003  23:18                   6,991  Eseperf.hxx
18-Sep-2003  01:28                 391,634  Eseperf.ini

Note Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to obtain the latest Exchange 2000 Server service pack

MORE INFORMATION

The hotfix that is described in this article corrects the event information to include the name of the database that is corrupted.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Modification Type:MajorLast Reviewed:7/17/2006
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbQFE kbfix kbExchange2000preSP4fix kbbug KB824077