SUMMARY
This article describes the Visio 2002 Professional, Visio 2002 Standard, and Visio for Enterprise Architects (2002) issue that is fixed in the Visio 2002 Post-Service Release 1 hotfix package that is dated June 24, 2003.
Issues That Are Fixed in the Hotfix Package
The following issue is fixed in this hotfix package:
823424 You Are Unexpectedly Prompted for Your User Name and Password When You Open a Visio Drawing on a SharePoint Team Services Web Site
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Service Pack Information
This problem was first corrected in Microsoft Visio 2002 Service Pack 2.
To resolve this problem, obtain the latest service pack for Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867749 How to obtain the latest Visio 2002 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Visio 2002 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- This hotfix is a post-Visio 2002 Service Release 1 (SR-1) fix. To install the hotfix, you must have Visio 2002 SR-1 installed.
For additional information about Visio 2002 SR-1, click the following article number to view the article in the Microsoft Knowledge Base:
310474
Visio2002: How to Obtain and Install Visio 2002 Service Release 1
back to the topRestart Information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix Replacement Information
This hotfix package is replaced by a later hotfix package.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
823326
Visio 2002 Post-Service Release 1 Hotfix Package: July 23, 2003
Registry Information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.
back to the topHotfix File Information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------------------
24-Jun-2003 21:39 5.0.2809.2400 2,853,632 Visio2002-kb823424-enu.exe
(Full-File/Administrative)
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table;
Date Time Version Size File name
------------------------------------------------------
09-Jun-2003 22:33 10.0.4206.4 68,808 Visio.exe
09-Jun-2003 22:33 10.0.4206.4 6,352,080 Vislib.dll
09-Jun-2003 22:33 10.0.4206.4 646,296 Visres.dll
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.
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