You Receive a Non-Delivery Report After an Extended Period of Time and Event ID 327 Is Logged in the Application Log (823491)

SYMPTOMS

When you try to send an e-mail message, you receive a non-delivery report (NDR) after an extended period of time (for example, two days later). The NDR contains information that is similar to the following information: Your message did not reach some or all of the intended recipients.
Subject: Subject
Sent: Date and Time
The following recipient(s) could not be reached:
User_Name on Date and Time
The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.
<Fully qualified domain name of the NDR originator>

When you view the application log in Windows Event Viewer on your Exchange 2000 computer, you see the following event logged every five minutes:Event Type: Warning
Event Source: MSExchangeTransport
Event Category: Exchange Store Driver
Event ID: 327
Computer: MailServer1
Description:
The following call : EcGetMime to the store failed. Error code : -2147024809. MDB : 87354ede-8a7b-4a27-8778-2e7b84422acd. FID : 1-123. MID : 1-1918B1D. File : .

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack

File Information

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version     Size       File name
-------------------------------------------------------------
31-Jul-2003  19:02  6.0.6493.0  3,915,776  Cdoex.dll
31-Jul-2003  18:57  6.0.6493.0    851,968  Davex.dll
31-Jul-2003  18:57  6.0.6493.0     53,248  Davexpc.dll 
31-Jul-2003  18:54  6.0.6493.0    131,072  Drviis.dll 
31-Jul-2003  18:54  6.0.6493.0    577,536  Dsaccess.dll 
31-Jul-2003  18:00  6.0.6493.0    184,320  Dscmsg.dll 
31-Jul-2003  18:01  6.0.6493.0    958,464  Emsmdb32.dll 
31-Jul-2003  19:02  6.0.6493.0  3,575,808  Excdo.dll 
31-Jul-2003  18:55  6.0.6493.0    258,048  Exmime.dll 
31-Jul-2003  18:57  6.0.6493.0    143,360  Exodbesh.dll 
31-Jul-2003  18:57  6.0.6493.0     57,344  Exodbpc.dll 
31-Jul-2003  18:57  6.0.6493.0    200,704  Exodbprx.dll 
31-Jul-2003  18:57  6.0.6493.0  2,174,976  Exoledb.dll 
31-Jul-2003  18:53  6.0.6493.0     81,920  Exosal.dll 
31-Jul-2003  18:57  6.0.6493.0    307,200  Exprox.dll 
31-Jul-2003  18:00  6.0.6493.0    143,360  Exschema.exe 
31-Jul-2003  18:57  6.0.6493.0    315,392  Exsmtp.dll 
31-Jul-2003  18:00  6.0.6493.0    675,840  Exwform.dll 
31-Jul-2003  17:54  6.0.6493.0     49,152  Mdbevent.dll 
31-Jul-2003  17:58  6.0.6493.0  2,285,568  Mdbmsg.dll 
31-Jul-2003  17:55  6.0.6493.0     32,768  Mdbrole.dll 
31-Jul-2003  18:55  6.0.6493.0     24,576  Mdbtask.dll 
31-Jul-2003  18:53  6.0.6493.0     94,208  Peexch50.dll 
31-Jul-2003  18:53  6.0.6493.0    397,312  Phatcat.dll 
31-Jul-2003  18:55  6.0.6493.0    528,384  Reapi.dll 
31-Jul-2003  18:57  6.0.6493.0    311,296  Resvc.dll 
31-Jul-2003  18:54  6.0.6493.0  4,657,152  Store.exe