When You Bookmark a Number of ListNum Fields All the Cross-references Appear the Same (823154)

SYMPTOMS

When you bookmark a number of ListNum fields, and then use those bookmarks as cross-references to the text of the bookmark, all the cross-references appear the same.

Note This problem also occurs when you insert the bookmark with a reference (REF) field.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information

How to Obtain the Hotfix

This issue is fixed in the Word 2002 Post-Service Pack 2 Hotfix Package July 11, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

823339 Availability of the Word 2002 Post-Service Pack 2 Hotfix Package: July 11, 2003

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.