Scale setting of CAD drawings is not correct when you use metric page settings (822381)


The information in this article applies to:

  • Microsoft Visio 2002 Professional
  • Microsoft Visio 2002 Standard

SYMPTOMS

When you set the scale of a Visio drawing to a metric scale by using millimeters, and then import a CAD drawing, the drawing will appear correctly in the preview pane that is generated by the CAD Drawing Properties dialog box. However, the CAD drawing units setting will be in Meters, not in Millimeters, for example, the Custom scale setting will be 1 mm = 300 m, not 1 mm = 200 m. If you set the drawing CAD Drawing Properties dialog box to Millimeters, and then import the drawing, the drawing will appear scaled down to the size of a dot.

RESOLUTION

Service pack information

This problem is corrected in Microsoft Visio 2002 Service Pack 2.

To resolve this problem, obtain the latest service pack for Microsoft Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867749 How to obtain the latest Visio 2002 service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Visio 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The Germa version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size      File name     
   ----------------------------------------------------
   17-Jun-2003  11:09  932,352   8506_de_i386_zip.exe
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version      Size       File name     
   ---------------------------------------------------------
   20-May-2003  22:31  10.0.4120.4  2,424,832  Visiodwg.dll

WORKAROUND

To work around this problem, change the scale in the CAD Drawing Properties dialog box to an appropriate scale setting, and then change the measurement unit from meters to millimeters, for example, 1 mm = 300 mm.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.
Modification Type:MinorLast Reviewed:10/5/2005
Keywords:kbBug kbQFE KB822381 kbAudEndUser
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