Internet Explorer May Shut Down Unexpectedly If You Have Set Windows and Buttons to Windows XP Style (822350)
The information in this article applies to:
- Microsoft Internet Explorer 6.0 SP1, when used with:
- the operating system: Microsoft Windows XP SP1
- the operating system: Microsoft Windows XP
SYMPTOMS Internet Explorer shuts down unexpectedly because of an
access violation. The call stack during the crash is as follows: > mshtml.dll!CButton::YieldCurrency(CElement * pElemNew=0x06bdde10) Line 385 C++
mshtml.dll!CDoc::SetCurrentElem(CElement * pElemNext=0x06bdde10, long lSubNext=0, int * pfYieldFailed=0x069fdfd4, long lButton=1, int * pfDisallowedByEd=0x069fdfc4, int fFireFocusBlurEvents=1, int fMnemonic=0) Line 3615 + 0x12 C++
mshtml.dll!CElement::BecomeCurrent(long lSubDivision=0, int * pfYieldFailed=0x069fdfd4, CMessage * pmsg=0x069fe400, int fTakeFocus=1, long lButton=1, int * pfDisallowedByEd=0x069fdfc4, int fFireFocusBlurEvents=1, int fMnemonic=0) Line 1766 + 0x35 C++
mshtml.dll!CElement::BubbleBecomeCurrent(long lSubDivision=0, int * pfYieldFailed=0x069fe16c, CMessage * pMessage=0x069fe400, int fTakeFocus=1, long lButton=1) Line 2031 + 0x3e C++
mshtml.dll!CDoc::PumpMessage(CMessage * pMessage=0x069fe400, CTreeNode * pNodeTarget=0x06bde1b0, int fPerformTA=0) Line 3842 + 0x46 C++
mshtml.dll!CDoc::OnMouseMessage(unsigned int msg=513, unsigned int wParam=1, long lParam=30867963, long * plResult=0x069feb2c, int x=507, int y=471) Line 1881 + 0x29 C++
mshtml.dll!CDoc::OnWindowMessage(unsigned int msg=513, unsigned int wParam=1, long lParam=30867963, long * plResult=0x069feb2c) Line 824 + 0x33 C++
mshtml.dll!CServer::WndProc(HWND__ * hwnd=0x0001150e, unsigned int msg=513, unsigned int wParam=1, long lParam=30867963) Line 2338 + 0x30 C++
user32.dll!_InternalCallWinProc@20() Line 102 Asm
user32.dll!UserCallWinProcCheckWow(_ACTIVATION_CONTEXT * pActCtx=0x00000000, long (HWND__ *, unsigned int, unsigned int, long)* pfn=0x6388e690, HWND__ * hwnd=0x0001150e, unsigned int msg=513, unsigned int wParam=1, long lParam=30867963, void * pww=0x0102b10c, int fEnableLiteHooks=1) Line 165 + 0x37 C
user32.dll!DispatchMessageWorker(tagMSG * pmsg=0x069fec78, int fAnsi=0) Line 2490 + 0x1e C
user32.dll!DispatchMessageW(const tagMSG * lpMsg=0x069fec78) Line 1028 C
browseui.dll!TimedDispatchMessage(tagMSG * pmsg=0x069fec78) Line 9368 C++
browseui.dll!BrowserThreadProc(IETHREADPARAM * piei=0x00000000) Line 9592 C++
browseui.dll!BrowserProtectedThreadProc(void * pv=0x0546fd00) Line 9745 C++
browseui.dll!SHOpenFolderWindow(IETHREADPARAM * piei=0x0546fd00) Line 9923 C++
kernel32.dll!BaseThreadStart(unsigned long (void *)* lpStartAddress=0x718bfac1, void * lpParameter=0x0546fd00) Line 532 + 0x6 C
CAUSEThis problem may occur if you have set Windows and
buttons to Windows XP style. The Windows and
buttons option is on the
Appearance tab of the Windows XP Display
Properties dialog box.RESOLUTIONA supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, Microsoft recommends that you
wait for the next Internet Explorer 6 service pack that contains this
hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
30-Jun-2003 18:16 6.0.2800.1221 2,793,984 Mshtml.dll
WORKAROUNDTo work around this problem, set Windows and
buttons to Windows Classic style.STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6 Service Pack 1.
Modification Type: | Minor | Last Reviewed: | 10/26/2005 |
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Keywords: | kbHotfixServer kbQFE kbHotfixServer kbQFE kbIE600sp2fix kbIE600preSP2fix kbfix kbbug KB822350 |
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