After you insert a spreadsheet component FrontPage 2003 may stop responding (822264)


The information in this article applies to:

  • Microsoft Office FrontPage 2003

SYMPTOMS

After you insert a Microsoft Office Spreadsheet component on a page that includes a form that has buttons labeled by using text from any of the following languages, and then create a new page, FrontPage stops responding:
  • Thai
  • Vietnamese
  • Arabic
  • Hebrew
  • Indic
  • Other East Asian Unicode surrogates

CAUSE

This issue may occur if you include text from the languages described in the "Symptoms" section of this article in your Web page; FrontPage uses the Ucs20.dll file to support these languages. When you insert a Spreadsheet in the file, the Owc10.dll file is called, causing the callback pointers used by Ucs20.dll to change. When a new file is created, Owc10.dll is unloaded; this causes the callback pointers used by Ucs20.dll to no longer be valid and FrontPage to stop responding.

WORKAROUND

To work around this issue, copy the Ucs20.dl file to the same folder that houses the Owc10.dll file. To do this, follow these steps:
  1. In Microsoft Windows Explorer, locate the following folder where drive is the drive where Windows is installed:

    drive:\Program Files\Common Files\Microsoft Shared\OFFICE11

  2. Right-click the Ucs20.dll file, and then click Copy.
  3. In Windows Explorer, locate the following folder where drive is the drive where Windows is installed:

    drive:\Program Files\Common Files\Microsoft Shared\Web Components\10

  4. On the Edit menu, click Paste.
  5. Quit Windows Explorer.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Steps to Reproduce the Problem

  1. Start FrontPage.
  2. Create a new page.
  3. Insert a form on the page.
  4. Change a button label on the form to a label that uses Thai text.
  5. Insert a Spreadsheet component on the page.
  6. Type some text in Thai in one of the cells.
  7. Close the page.

    Note It is not important for you to save the page.
  8. Wait a minute.
  9. Create a new page.
  10. Insert a form on the page.
  11. Change a button label on the form to a label that uses Thai text.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbprb kbstoprespond kbnofix KB822264 kbAudDeveloper kbAudEndUser kbAudITPRO
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