How To Read the Internet Mail Wizard Log File (821832)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Windows Small Business Server 2003, Premium Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition

SUMMARY

This article describes Internet Mail Wizard in Exchange Server 2003 and how to read the log file that the wizard creates. Exchange Server 2003 provides Internet Mail Wizard to guide you through the process of configuring Internet e-mail delivery in your organization. The wizard creates the required Simple Mail Transfer Protocol (SMTP) connector to send outgoing Internet e-mail messages. The wizard also configures the SMTP virtual server to accept incoming e-mail messages.

Note Inbound mail flow is controlled by the SMTP virtual server and is not controlled by the SMTP connector, unless the connector has been incorrectly configured. Outbound is passed from the SMTP virtual server to the SMTP connector for outbound delivery.

You can use the wizard to configure a Microsoft Exchange 2000 Server or an Exchange Server 2003 computer as a bridgehead server to send Internet e-mail messages, receive Internet e-mail messages, or both. Computers that run Exchange 2000 Server or Exchange Server 2003 are available in Internet Mail Wizard; you cannot select previous versions of Exchange products in the wizard.

Note If an SMTP connector has already been configured on your server, or if additional SMTP virtual servers have been created, you cannot run Internet Mail Wizard unless you reset your server configuration to its default state.

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The Internet Mail Wizard Log File

When you run Internet Mail Wizard, the Exchange Internet Mail Wizard.log log file is created. This log file records both the successful and the unsuccessful configuration changes made to the Exchange environment.

Note The Exchange Internet Mail Wizard.log is saved in the My Documents folder of the user who runs the wizard.
Microsoft recommends that you review the log file after running the wizard to make sure that the changes were successful completed and to make the wizard encountered no problems.

Note If you run Internet Mail Wizard more than one time, the new information is appended to the existing log file each time that you run the wizard.

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How to Read the Internet Mail Wizard Log File

Reviewing the log file that is created by Internet Mail Wizard can help you understand the changes that are made to your Exchange server. The log file can also help you be aware of any errors that the wizard encounters.

The following information is an example of an Internet Mail Wizard.log file.

Note Line numbers are added for reference purposes and do not appear in the log file that is generated by Internet Mail Wizard.
Line Number	Line Contents
-----------------------------------------------------------------------------------------------------------------
1		6/01/2003  12:00 PM
2		Server 'ExchangeServerName' has been selected as the Internet Gateway Server
3		Inbound Configuration was selected:
4		Your current settings for the SMTP Virtual Server 'Default SMTP Virtual Server' are: 
5		-Relay Restrictions = closed relay
6		-Access Control / Authentication = Anonymous Access is enabled
7		Your settings for the SMTP virtual server 'Default SMTP Virtual Server' will now be: 
8		-Relay Restrictions = closed relay
9		-Access Control / Authentication = Anonymous Access is enabled
10		-The domain(s) your server is configured to accept inbound mail for are the following authoritative 	

		inbound SMTP domains that are configured in Recipient Policies:  ListofDomains
11		Changes to the SMTP domains will be applied to all recipients upon completion of the wizard.
12		Outbound Configuration was selected
13		-New SMTP connector named 'Internet Mail SMTP Connector 
14		SMTP Virtual Server 'Default SMTP Virtual Server' is configured as the Outbound Bridgehead with the 	

		following settings
15		-Uses DNS to send e-mail
16		-Allows delivery to all Internet e-mail domains
17		Results:
18		Successfully created the SMTP connector Internet Mail SMTP Connector ExchangeServerName
19		Successfully modified the SMTP Virtual Server Default SMTP Virtual Server

The following information is an explanation of each line that appears in the sample Internet Mail Wizard.log file.

Note Each list item below corresponds to the line item in the example Internet Mail Wizard.log file.
  1. This line lists the local computer date and time when Internet Mail Wizard ran successfully.
  2. This line lists the server that is chosen in Internet Mail Wizard. This is the server where an SMTP connector will be installed. The server's SMTP virtual server will also be modified based on the options that are selected in the wizard.
  3. This line indicates that this server will allow inbound Internet mail and that some configuration options may be set. These changes will be applied to this server's SMTP virtual server and also to other Exchange components, such as recipient policies.
  4. This line introduces the configuration values that are currently configured for the SMTP virtual server.
  5. This line describes the relay restrictions that are configured for this server. There are two options for relay restrictions: Closed Relay and Open Relay. The default value in Exchange Server 2003 is Closed Relay. You can change this value in the properties dialog box of the SMTP virtual server object.
  6. This line describes whether anonymous access is enabled. Anonymous access must be enabled to receive mail from Internet domains that are not trusted. If anonymous authentication is not enabled, inbound mail must authenticate or come from a trusted server before delivery occurs. Anonymous access can be either enabled or disabled. You can change this value in the properties dialog box of the SMTP virtual server object.
  7. This line lists the name of the SMTP virtual server that is being modified, and it introduces the configuration values that the wizard configures.
  8. This line describes the relay restrictions that the wizard will configure on this virtual server.
  9. This line describes whether the wizard will enable anonymous access on this virtual server.
  10. This line lists the domains that the virtual server is configured to accept inbound mail from. To receive inbound mail from a specific domain, a recipient policy must be configured to be authoritative (owner) for the domain. In this example, the recipient policy is authoritative for the ListofDomains. You can change this value in the properties dialog box of the associated recipient policy object.

    Note You cannot add additional domains if there is more than one recipient policy configured.
  11. This line explains that the new inbound domain configuration will be set in the recipient policy and that an associated e-mail address will be applied to all recipients that the Recipient Update Service updated.
  12. This line indicates whether Outbound Configuration was selected. In this case, Outbound Configuration was selected; therefore an SMTP Connector will be created to enable outbound mail.

    Note By default, outbound mail flow is enabled in Exchange Server 2003. A connector is not required for outbound Internet mail flow unless a specific outbound configuration is requested.
  13. This line describes the SMTP connector that will be created by the wizard, and it specifies the routing group that will contain the new connector. This routing group is chosen by the wizard based on the routing group where the server resides. By default, the First Routing Group is used. This group is created during Exchange Server 2003 setup.
  14. This line indicates the SMTP virtual server that is configured in the SMTP connector as the outbound bridgehead and it introduces the configuration settings. You can change this value in the properties dialog box of the SMTP connector object..
  15. This line specifies whether Domain Name System (DNS) will be used for mail delivery. By default, DNS is used, as in this example. Smart host is the alternative; you can use a smart host to make the specified smart host server assume responsibility for delivering all outbound messages. You can change this value in the properties dialog box of the SMTP connector object.
  16. This line specifies whether messages that are destined for any Internet domain can pass through the connector
  17. This line introduces the results of the wizard configuration.
  18. This line verifies that the SMTP connector was created successfully. If a failure occurred and the SMTP connector was not created, this will appear as unsuccessful.
  19. This line verifies the successful modification of the SMTP virtual server. If a failure occurred during the modification of the SMTP virtual server, this will appear as unsuccessful.

    Note If there were no changes to the SMTP virtual server, this line will still indicate that modifications were successful.
The log file may also contain the following optional lines:
  • -Uses the following external DNS servers: IP Address
    Where IP Address is the DNS IP address.
    This line indicates the external DNS server that will be used for address resolution. This value can be modified in the SMTP virtual server properties.
  • -Uses smart host IP Address
    Where IP Address is the smart host IP address.
    This line indicates the name or IP address of the smart host that will be used for DNS resolution and outgoing mail delivery. This value can be modified in the SMTP Connector properties.
  • -Restricts delivery to the following Internet e-mail domain(s): ListofDomains
    This line indicates the list of domains that will be used for delivery over this connector. This value can be modified in SMTP Connector properties.

    Note Never add any domains that you receive inbound messages from. This may prevent messages from being delivered.
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MORE INFORMATION

If you delete the connector or run Internet Mail Wizard again, the changes that were made by the wizard initially will not be removed. You must manually reconfigure each option to undo the changes that were made by the wizard.

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REFERENCES

For more information about Exchange Server 2003, visit the following Microsoft Web site:

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Modification Type:MinorLast Reviewed:11/8/2005
Keywords:kbtshoot kbHOWTOmaster KB821832 kbAudITPRO