OL2002: You Cannot Use the Outlook Databinding Control to View Another User's Outlook Folder (821667)



The information in this article applies to:

  • Microsoft Outlook 2002

SYMPTOMS

When you try to use the Microsoft Outlook Databinding Control to view items that are in another user's Outlook folder, a blank page appears.

CAUSE

This problem occurs because the Outlook Databinding Control cannot correctly parse the path of the other user's Outlook folder.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information

How to Obtain the Hotfix

This issue is fixed in the Outlook 2002 Post-Service Pack 2 Hotfix Package June 7, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

822613 Availability of the Outlook 2002 Post-Service Pack 2 Hotfix Package: June 7, 2003

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix kbofficexppresp3fix KB821667 kbAudEndUser