You receive a non-delivery report when Outlook 2000 incorrectly formats MDBEF encoding (821604)



The information in this article applies to:

  • Microsoft Outlook 2000

SYMPTOMS

If Outlook 2000 creates e-mail messages that incorrectly contain the Microsoft Database Format (MDBEF) encoding, the following symptoms are experienced:
  • The e-mail messages contain MAPI properties that do not belong under certain contexts.

    -and-
  • The e-mail messages will not be sent to their intended recipients.

    -and-
  • The sender receives a non-delivery report (NDR) that is similar to the following when these types of e-mail messages are sent:

    Your message did not reach some or all of the intended recipients.
    Subject: Subject of Message
    Sent: 6/27/2003 11:25 AM
    The following recipient(s) could not be reached:
    Recipient Name on 6/27/2003 11:25 AM

    A syntax error was detected in the content of the message
    The MTS-ID of the original message is: c=US;a= ;l=Server-020127192459Z-145206
    MSEXCH:MSExchangeMTA:Site:Server

The sender receives this NDR when the Microsoft Exchange Message Transfer Agent (MTA) does not convert the content of the e-mail message.

CAUSE

This problem occurs because the Microsoft Outlook client improperly formats the MDBEF encoding. In particular, Outlook may include the PR_EMAIL_ADDRESS MAPI property in a non-recipient context when an e-mail message is forwarded after a rule has moved the e-mail message to a different folder.

RESOLUTION

How to Obtain the Hotfix

This issue is fixed in the Outlook 2000 Post-Service Pack Hotfix Rollup Package June 7, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

822612 Availability of Outlook 2000 Post-Service Pack 3 Hotfix Rollup Package: June 7, 2003

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbOffice2000preSP4fix kbpending kbbug KB821604 kbAudEndUser