You are not notified when you receive new e-mail messages in Outlook 2003 (821298)


The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2003 with Business Contact Manager

SYMPTOMS

When you receive a new e-mail message, Microsoft Office Outlook 2003 does not notify you that a new e-mail message has arrived. This behavior occurs, even though you have configured Outlook to notify you about new e-mail messages.

CAUSE

This behavior occurs when a new e-mail message arrives from an e-mail account that is on an Internet Messaging Access Protocol (IMAP) server. When you receive new e-mail messages from servers other than IMAP servers, you are notified.

STATUS

Microsoft is researching this problem and will post more information in this article when the information becomes available.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbnofix kbBug KB821298 kbAudEndUser
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