Text or numbers are deformed in AutoCAD DXF or DWG file in Visio 2002 (821274)


The information in this article applies to:

  • Microsoft Visio 2002 Professional
  • Microsoft Visio 2002 Standard

SYMPTOMS

When you open an AutoCAD DXF or DWG file in Microsoft Visio 2002 that contains text or numbers, the text or numbers are deformed.

CAUSE

This issue may occur on a computer where locale settings use a comma (,) as the decimal separator instead of a period (.).

RESOLUTION

Service pack information

This problem is corrected in Microsoft Visio 2002 Service Pack 2.
To resolve this problem, obtain the latest service pack for Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867749 How to obtain the latest Visio 2002 Service Pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Visio service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The German version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   07-May-2003  05:59  10.0.4106.4     2,424,832  Visiodwg.dll

WORKAROUND

To work around this problem, change the Number format of the English (United States) settings back to default settings. To do this, follow these steps:
  1. Quit Visio 2002.
  2. Click Start, and then click Control Panel.
  3. Click Date, Time, Language, and Regional Options.
  4. Click Change the format of numbers, dates, and times.
  5. On the Regional Options tab, change the Select an item to match its preferences box to a different language (for example, English (United Kingdom).
  6. On the Regional Options tab, change the Select an item to match its preferences box back to English (United States).

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.
Modification Type:MinorLast Reviewed:10/5/2005
Keywords:kbprb kbQFE KB821274 kbAudEndUser
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