Outlook 2003 does not recognize a comma as an e-mail address separator (820868)
The information in this article applies to:
- Microsoft Office Outlook 2003
- Microsoft Office Outlook 2003 with Business Contact Manager
SYMPTOMSIf one of the following situations are true
- You click a mailto hyperlink on a Web page that contains
multiple e-mail addresses that are separated by a comma
(,).
-or- - You click a mailto hyperlink in an HTML formatted e-mail
message that contains multiple e-mail addresses that are separated by a
comma.
you may receive the following error message when you try to send
the e-mail message Microsoft Outlook doesn't recognize
"E-Mail_address1,E-Mail_address2,...,E-Mail_addressN"
If
you used a comma to separate several addresses: click Cancel, change the commas
to semicolons, and try to send again.
Would you like to:
Create a new
address for
"E-Mail_address1,E-Mail_address2,...,E-Mail_addressN"?
Change
to:This may list some suggestions to replace the e-mail addresses
with. Generally, this is empty and no suggestions are
present. where
E-Mail_address1,
E-Mail_address2, and
E-Mail_addressN are the multiple e-mail addresses
that are separated by commas in the mailto hyperlink that you
clicked. CAUSEThis problem occurs because, by default, Outlook 2003 does
not recognize the comma as an e-mail address separator.RESOLUTIONFollow these steps to configure Outlook 2003 to recognize
the comma as a valid e-mail address separator:
- On the Tools menu, click
Options.
- Click E-Mail Options, and then click
Advanced E-Mail Options.
- Under When sending a message, click to
select the Allow comma as address separator check
box.
Note You can use a semi-colon (;) to separate e-mail addresses when
you click to select the Allow comma as address separator check
box. STATUS Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 1/6/2006 |
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| Keywords: | kbConfig kbprb kberrmsg kbnofix KB820868 kbAudEndUser |
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