SMARTDrive 4.0 May Conflict with Virus Detection Software (82356)
The information in this article applies to:
- Microsoft Windows 3.1
- Microsoft Windows 3.11
This article was previously published under Q82356 SYMPTOMS
SMARTDrive (SMARTDRV.EXE) version 4.0 might be detected by some virus
detectors as a virus.
CAUSE
This is because of the manner in which SMARTDRV.EXE interacts with the
operating system.
WORKAROUND
Remove SMARTDRV.EXE before running the virus scanner. In this case,
remove SMARTDRV.EXE from the AUTOEXEC.BAT file, reboot the computer,
and run the virus detector. Afterwards, SMARTDRV.EXE can be added back
to the AUTOEXEC.BAT file. If you are running virus detection from the
AUTOEXEC.BAT file, make sure that the virus detection software is run
before SMARTDRV.EXE is loaded.
MORE INFORMATION
KBCategory: kbenv
KBSubcategory: win31 winmem
Modification Type: | Major | Last Reviewed: | 10/14/2003 |
---|
Keywords: | KB82356 |
---|
|