You Receive a "Page Cannot Be Displayed" Error Message After You Install Hotfix Q332184 (818139)


The information in this article applies to:

  • Microsoft Internet Explorer 6.0 SP1

SYMPTOMS

When you try to open a Web page, you may receive the following error message:
Page cannot be displayed
You receive this message only with specific pages. Other pages open correctly.

CAUSE

This problem may occur if both the following conditions are true:
  • You have installed hotfix Q332184 - HTTP Headers Are Displayed on the Server Upload Page.
  • The Web server sends a page that contains malformed or extraneous headers. For example, the first 16 bytes of the HTTP header may be repeated.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Internet Explorer 6.0 Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time      Version         Size     File name    
   -----------------------------------------------------------
   May-07-2003  7:56:08   6.0.2800.1168   383,616  Q818139.exe


After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version           Size     File name
   ----------------------------------------------------------
   07-May-2003  23:21  6.0.2800.1197     585,728  Wininet.dll


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbQFE kbBug kbprb KB818139 kbAudEndUser kbAudOEM kbAudITPRO
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