SYMPTOMS
Termsrv.exe may stop working when a Terminal Services client with a corrupted
license connects to the Terminal Services server. When this problem occurs, the Drwatson log file contains these entries:
Application exception occurred:
App: exe\termsrv.dbg (pid=277)
When: date @ time
Exception number: c0000005 (access violation)
RESOLUTION
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------
03-Jun-2003 12:26 4.0.1381.33548 70,928 Icaapi.dll
Note Because of file dependencies, this hotfix requires Microsoft Windows
NT 4.0 Service Pack 6a.