BUG: You may receive a "Some items could not be deleted" error message when you delete items from an Outlook 2003 folder (817886)



The information in this article applies to:

  • Microsoft Office Outlook 2003

SYMPTOMS

When you try to permanently delete many items (more than 5000) from an Outlook 2003 folder, you may receive the following error message:
Some items could not be deleted. They were either moved or already deleted, or access was denied.

WORKAROUND

To work around this problem, select and delete fewer items at the same time. Repeat this procedure until all the items that you want to delete have been deleted.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To delete items permanently from an Outlook 2003 folder, select the items that you want to delete, and then press SHIFT+DELETE. This procedure deletes the items completely from Outlook 2003 and does not move them to the Deleted Items folder.

Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbprb kberrmsg KB817886 kbAudEndUser