RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you have installed SharePoint Portal Server 2001 Service Pack 3 or a later service pack, you do not have to apply the hotfix.
Service pack information
This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
312963 How to obtain the latest SharePoint Portal Server 2001 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SharePoint Portal Server 2001 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this update requires SharePoint Portal Server 2001 Service Pack 2a (SP2a).
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size Version File name
----------------------------------------------------------
03-Apr-2003 4:16AM 98,304 10.145.6011.16 Pkmoffice.dll
WORKAROUND
To work around this problem, use one of the following
methods, as appropriate to your situation:
Method 1: Access the Document Library by Using a Web Browser
To access the document library by using a Web browser, follow these steps:
- Connect to the SharePoint Portal Server dashboard site by
using a Web browser.
- Click Document Library, and then click
Documents.
- Locate the PowerPoint presentation that you want to work
with, and then click Show Actions.
- Under Actions, click the action that you
want to perform.
Method 2: Access the Document Library by Using Web Folders
To access the document library by using Web folders, follow these steps:
- Click Start, and then click My
Network Places.
- Double-click the Web folder that is associated with your
SharePoint Portal Server site.
- Right-click the PowerPoint presentation that you want to
work with, and then click the action that you want to perform.
Note Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.