RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Portuguese Version The Portuguese
(Brazil) version of this hotfix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are listed
in coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------
01-Apr-2003 23:58 1,154,560 Mssp3pb.msp
02-Apr-2003 00:20 1,275,904 Mssp3pbff.msp
02-Apr-2003 00:07 1,158,144 Mssp3pbop.msp
After the hotfix is installed, the Portuguese (Brazil) version of
this fix will have the file attributes (or later) that are listed in the
following table:
Date Time Version Size File name
----------------------------------------------------
15-Feb-2001 15:52 1,336,400 Mssp3pb.lex
12-Aug-2002 14:02 7.0.0.28 487,482 Mssp3pb.dll
Microsoft Office 2000 Multilingual User Interface (MUI) Version The Office 2000 Multilingual User Interface (MUI)
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------
02-Apr-2003 00:34 1,096,192 Lpkcd3.msp
02-Apr-2003 00:52 1,214,976 Lpkcd3ff.msp
02-Apr-2003 00:47 1,096,192 Lpkcd3op.msp
After the hotfix is installed, the Office 2000 Multilingual User
Interface (MUI) version of this fix will have the file attributes (or later)
that are listed in the following table:
Date Time Version Size File name
---------------------------------------------------------
15-Feb-2001 15:52 1,336,400 Mssp3en.lex_ptb
12-Aug-2002 14:02 7.0.0.28 487,482 Msspell3.dll_ptb
This fix is
a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have
Office 2000 SP-3 installed. For additional information about Office 2000 SP-3,
click the following article number to see the article in the Microsoft
Knowledge Base:
326585 OFF2000: Overview of Office 2000 Service Pack 3
Additionally, you may have to install Windows Installer 2.0 to
install this fix. For additional information about the Windows Installer
requirement for post-Office 2000 SP-3 fixes, click the following article number
to see the article in the Microsoft Knowledge Base:
811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0