MSBBN: Cannot Configure Base Station During Setup or Connect to a Network (817459)
The information in this article applies to:
- Microsoft Broadband Networking Wireless Base Station MN500
- the operating system: Microsoft Windows Millennium Edition
SYMPTOMSYou cannot configure your broadband base station during
setup. If you cancel setup and try to manually configure the base station, you
can obtain a base station Internet Protocol (IP) address but you cannot connect
to the network. You also cannot logon to the Base Station Management
Tool.CAUSEThis issue may be caused by the Verizon Communications PPPoE
dialer software. This issue has been known to occur with Windows Millennium
Edition.RESOLUTIONTo resolve this issue, you must remove the Verizon software
from your computer. To remove the Verizon software, follow these
steps. Note Have your Verizon username and password available, you must have
them to connect to the Internet.
- Click Start, point to
Settings, and then click Control
Panel.
- Double-click Add/Remove
Programs.
- Locate and remove all programs that contain Verizon in their name.
- Restart your computer.
- Re-run setup.
Modification Type: | Minor | Last Reviewed: | 9/27/2004 |
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Keywords: | kb3rdparty kbBug kbprb KB817459 kbAudEndUser |
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