The "Always ask before opening this type of file" check box is not available in Outlook 2002 (817422)
The information in this article applies to:
SYMPTOMSWhen you click a link in a received e-mail message to open a
file, the Always ask before opening this type of file check
box is not available in the "Opening Mail Attachment" dialog.RESOLUTIONService Pack InformationThis problem is corrected in Office XP Service Pack 3. To resolve this
problem, obtain the latest service pack for Microsoft Office XP. For additional
information, click the following article number to view the article in the
Microsoft Knowledge Base: 307841 OFFXP: How to Obtain the Latest Office XP Service Pack
Hotfix InformationHow to Obtain the HotfixThis issue is fixed in the Outlook 2002 Post-Service Pack 2 Hotfix
Package June 7, 2003. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base: 822613 Availability of the Outlook 2002 Post-Service Pack 2 Hotfix Package: June 7, 2003 WORKAROUNDTo work around this problem, do the following:
- Create the e-mail message by using Rich Text Format
(RTF).
- Use Microsoft Word to edit your e-mail messages.
- Use Word to read RTF e-mail messages.
- Click the link from the opened mail message, instead of the
preview pane.
Note To set these options in Microsoft Outlook, click
Options on the Tools menu, and then click the
Mail Format tab. STATUS Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Office XP
Service Pack 3.MORE INFORMATIONIf you do not see the prompt for Open it or
Save it to Disk for certain file types after you apply this
hotfix, start Microsoft Windows Explorer and look under Folder
Options for the affected file name extension type (such as .log or
.xls). Select the affected file type, and then click Edit. In
Windows Explorer make sure that the Confirm open after
download check box is selected for that file type.
Modification Type: | Major | Last Reviewed: | 4/7/2006 |
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Keywords: | kbQFE KBHotfixServer kbreceivemail kbemail kbopenfile kbprb KB817422 |
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