"This Page Provides Potentially Unsafe Information to an ActiveX Control" Error Message When You Click Back or Forward in Internet Explorer (817421)


The information in this article applies to:

  • Microsoft Internet Explorer 5.01 SP3, when used with:
    • the operating system: Microsoft Windows 2000
  • Microsoft Internet Explorer 5.01 SP4, when used with:
    • the operating system: Microsoft Windows 2000
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server

SYMPTOMS

In Internet Explorer, when you click Back or Forward to visit a Web site, you may receive an error message that is similar to the following:
This page provides potentially unsafe information to an ActiveX control. You current security settings prohibit running controls in this matter. As a result, this page may not display correctly.

CAUSE

This problem may occur if all the following conditions are true, in the order that they are presented:
  1. You apply the security update that is provided in the following Microsoft Knowledge Base article or a later update:

    810847 MS03-004: February, 2003, Cumulative Patch for Internet Explorer

  2. You visit a Web site that has an IFrame and that is in your Internet zone.
  3. You visit another Web site that is in your Internet zone.
  4. You click Back or Forward to revisit the Web site that is listed in step 2.

RESOLUTION

Windows 2000 Japanese

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version         Size       File name
   ----------------------------------------------------------
   16-Apr-2003  13:59  5.0.3517.1600   1,107,216  Shdocvw.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Modification Type:MinorLast Reviewed:10/13/2005
Keywords:kbWin2000SP5fix kbWin2000preSP5fix kbQFE kbfix kbbug KB817421
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