RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------
30-Mar-2003 11:29 5.0.2195.6688 42,256 Basesrv.dll
14-Feb-2003 11:49 5.0.2195.6660 222,992 Gdi32.dll
30-Mar-2003 11:29 5.0.2195.6688 710,928 Kernel32.dll
04-Feb-2003 11:15 5.0.2195.6661 29,264 Mountmgr.sys
30-Mar-2003 11:29 5.0.2195.6669 333,072 Msgina.dll
30-Mar-2003 11:29 5.0.2195.6685 476,944 Ntdll.dll
28-Mar-2003 10:19 5.0.2195.6696 1,694,912 Ntkrnlmp.exe
28-Mar-2003 10:19 5.0.2195.6696 1,693,952 Ntkrnlpa.exe
28-Mar-2003 10:19 5.0.2195.6696 1,714,944 Ntkrpamp.exe
28-Mar-2003 10:19 5.0.2195.6696 1,672,448 Ntoskrnl.exe
21-Mar-2003 12:43 5.0.2195.6692 90,232 Rdpwd.sys
28-Mar-2003 11:50 5.0.2195.6680 3,988,992 Sp3res.dll
30-Mar-2003 11:27 753,702 System.adm
30-Mar-2003 11:29 5.0.2195.6688 380,176 User32.dll
30-Mar-2003 11:29 5.0.2195.6697 385,808 Userenv.dll
30-Mar-2003 11:26 5.0.2195.6697 1,628,688 Win32k.sys
11-Mar-2003 06:15 5.0.2195.6682 181,008 Winlogon.exe
14-Feb-2003 11:49 5.0.2195.6655 243,472 Winsrv.dll