Print Spooler Resource Stops Working on Windows Server Cluster (817154)

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   08-Apr-2003  16:41  5.0.2195.6683      55,568  Clusapi.dll      
   12-Mar-2003  15:02  5.0.2195.6683      67,760  Clusnet.sys
   08-Apr-2003  16:41  5.0.2195.6702     246,544  Clusres.dll      
   12-Mar-2003  15:02  5.0.2195.6683     682,768  Clussvc.exe      
   08-Apr-2003  16:41  5.0.2195.6680     134,928  Dnsapi.dll       
   08-Apr-2003  16:41  5.0.2195.6663      92,432  Dnsrslvr.dll     
   08-Apr-2003  16:41  5.0.2195.6660      95,504  Netman.dll       
   08-Apr-2003  16:41  5.0.2195.6604     477,456  Netshell.dll     
   12-Mar-2003  15:02  5.0.2195.6683      54,544  Resrcmon.exe     
   28-Mar-2003  17:50  5.0.2195.6680   3,988,992  Sp3res.dll