Text does not appear or is displayed incorrectly when you try to preview an Office document as an HTML file in Office 2003 (817116)
The information in this article applies to:
- Microsoft Office Professional Edition 2003
- Microsoft Office Excel 2003
- Microsoft Office FrontPage 2003
- Microsoft Office Outlook 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teachers Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Access 2003
SYMPTOMSWhen you try to preview an Office 2003 document as an HTML
file, you may experience one or more of the following symptoms:
- Lines of text do not appear.
- Lines of text overlap with other lines of text.
- The first character in the body of the Web page does not
appear.
- The bulleted list items appear on the line below the
corresponding bullet point.
CAUSEThis issue occurs if both the following conditions are true:
- Your HTML document contains one or more of the following
Unicode languages:
- Syriac
- Urdu
- Farsi
- Arabic
- Hindi
- There are two different versions of the Usp10.dll file on
your computer.
Note There are two different copies of the Usp10.dll file on your
computer, one copy that is included with Office and one copy that is included
with your operating system. When you install Office 2003, the Office copy of
the file is updated, but the Microsoft Windows copy of the file is not. The
Windows copy of the file is only updated when you install the most recent
service pack for your operating system.
RESOLUTIONTo resolve this issue, install the most recent service pack
for your operating system. For more information about how to download and
install the most recent service pack for your operating system, visit the
following Microsoft Web site:
| Modification Type: | Minor | Last Reviewed: | 9/27/2006 |
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| Keywords: | kbhtml kbdisplay kbprb KB817116 kbAudEndUser |
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