RSA Ace/Server Logon Page Is Not Available (816608)



The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition
  • Microsoft Windows Small Business Server 2003, Premium Edition

SYMPTOMS

When you try to access the administration Web page for RSA ACE/Server 5.0.1 for Windows, you cannot access the Web page, and you receive an error message that is similar to one of the following:
Error 404: URL not found

- or -
Service Unavailable

CAUSE

This issue occurs because your version of RSA ACE/Server for Windows is not compatible with Windows Server 2003.

RESOLUTION

To resolve this issue, contact RSA Security Inc. for an update that fixes the compatibility problem that is described in this article. For information about how to contact RSA Security Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:4/5/2004
Keywords:kbprb KB816608