Windows File Protection Cannot Restore an Operating System File That It Is Helping to Protect after You Install Oracle Application Suite (816537)


The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Small Business Server 2003, Premium Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition

SYMPTOMS

After you install the Oracle Application Suite version 11.5.7 program, one or both of the following behaviors may occur:
  • When you start the Computer Management utility (Compmgmt.msc), you receive the following ODBC Driver Manager error message:
    The ODBC resource DLL (D:\WINDOWS\System32\Odbcint.dll) is a different version than the ODBC driver manager (D:\WINDOWS\System32\ODBC32.dll). You need to reinstall the ODBC components to ensure proper operation.

    Press OK to proceed, Cancel to abort.
  • If you remove a Windows system file such as Notepad.exe or Write.exe, you may receive the following Windows File Protection (WFP) event message in the System log of the Event Viewer: The protected system file Notepad.exe could not be restored to its original, valid version. The file version of the bad file is unknown. The specific error code is 0x00000057 [The parameter is incorrect].

CAUSE

This behavior may occur if both of the following conditions are true:
  • An installation CD is present in the CD-ROM drive.

    -and-
  • Windows cannot restore the protected operating system file that WFP helps to protect from that installation CD.
If a CD-ROM is in the drive when you modify an operating system file that WFP helps to protect, and the CD-ROM is an installation CD but not the correct one (for example, not the Windows Server 2003 CD-ROM), the Windows File Protection feature cannot restore the operating system file that it is helping to protect.

WORKAROUND

To work around this issue, remove the installation CD from the CD-ROM drive.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:4/5/2004
Keywords:kbprb KB816537
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