Windows Stops Responding After You Upgrade a Server That Has IBM Director 3.1 Installed (816527)
The information in this article applies to:
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
- Microsoft Windows Small Business Server 2003, Premium Edition
SYMPTOMSWhen you upgrade your server to Microsoft Windows Server
2003, Windows stops responding (hangs) when it starts after Setup is finished.CAUSEThis behavior occurs because you have the IBM Director version
3.1 program installed before you perform the upgrade to Windows Server 2003.
The IBM Director version 3.1 program is not compatible with Windows
Server 2003. WORKAROUNDTo work around this issue, remove the Director 3.1 program
before you upgrade the server to Windows Server 2003.
Modification Type: | Major | Last Reviewed: | 4/5/2004 |
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Keywords: | kbprb KB816527 |
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