MSBBN: Setup Not Detecting Wireless Notebook Adapter MN520 (814221)


The information in this article applies to:

  • Microsoft Broadband Networking Wireless Notebook Adapter MN520
  • Microsoft Broadband Networking Wireless Base Station MN500

SYMPTOMS

During Microsoft Broadband Networking Wireless setup, you are prompted to insert the PCMCIA wireless notebook adapter into the computer. Setup does not see the adapter and does not continue. Both lights on the adapter are on (steady).

CAUSE

This problem may occur because of conflicts with other network adapter drivers.

RESOLUTION

Remove Unnecessary Adapters from Device Manager

To remove unnecessary adapters, follow these steps:
  1. Click Start, and then click Control Panel.
  2. Double-click System.
  3. On the Hardware tab, click Device Manager.
  4. Locate, and then expand Network Adapters.
  5. Remove any adapters listed that are not in use, including the MN520.
  6. If Other Devices is listed, expand it.
  7. Remove any unnecessary network or Internet service provider (ISP) (for example, America Online adapters, dialup, or MN520) related items in this section.
  8. Close Device Manager, and then close System Properties
  9. In Control Panel, double-click Add or Remove Programs.
  10. Remove the Microsoft Broadband software.
  11. Set up the Microsoft Broadband Network according to the instructions that came with the product.
Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbprb KB814221
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