RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000
Server Post-Service Pack 3 (SP3) Rollup.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824282
September 2003 Exchange 2000
Server Post-Service Pack 3 Rollup
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server
service pack that contains this hotfix.
To resolve this problem
immediately, contact Microsoft Product Support Services to obtain the fix. For
a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Component:
The English version of this fix has
the file attributes (or later) that are listed in the following table. The
dates and times for these files are listed in coordinated universal time (UTC).
When you view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------
05-Feb-2003 18:49 6.0.6413.0 577,536 Dsaccess.dll
05-Feb-2003 17:58 6.0.6413.0 184,320 Dscmsg.dll
01-Aug-2002 06:37 6.0.6300.1 84,480 Spuninst.exe
After you install this hotfix, the following event is logged in
the Event Viewer Application log if this issue exists on your server:Event ID:2112
Event Type: Warning
Event Source:
MSExchangeDSAccess
Description: An attribute on
objectname is too large to be cached. Requested size
was
size, maximum cacheable is
max_size. Performance may be degraded. For more
information, click http://search.support.microsoft.com/search/?adv=1.This
event is only logged if DsAccess logging has been configured to maximum. To
configure DsAccess logging:
- Click Start, point to
Programs, point to Microsoft Exchange, and
then click System Manager.
- Expand your organization name, expand
Administrative Groups, expand your administrative group, and
then expand Servers.
- Right-click your Exchange 2000 Server computer, and then
click Properties.
- Click Diagnostics Logging.
- In the left pane, click MSExchangeDSAccess
Service, and then click Cache
in the right pane.
- Under Logging Level, click
Maximum, and then click OK.
Notes
- After you apply this hotfix, the build logs a DsAccess warning
with MsExchangeDsacess\Cache turned to maximum. You may still experience the
problem that is described in this article until you decrease the size of the
attribute. This fix does not modify the behavior of the Exchange DsAccess component.
- It has been reported that even in the absence of the 2112 event, large ACLs may be the cause of the issue. Microsoft Product Support Services has a tool that is named ACLSize that can be used to quickly determine if this is your issue.
- Because of file dependencies, this update requires Microsoft
Exchange 2000 Server Service Pack 3 (SP3).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378
How to obtain the latest Exchange
2000 Server service pack