RESOLUTION
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Office 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The global version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------
24-Jan-2003 18:59 71,680 Msphu32.msp
24-Jan-2003 19:29 139,776 Msphu32_admin.msp
After the hotfix is installed, the global version of this fix
will have the following file attributes (or later) :
Date Time Version Size File name
-------------------------------------------------------
16-Jan-2003 13:51 5.6.1.4 118,784 Msphu32.dll
16-Jan-2003 13:51 5.6.1.4 118,784 Msphu32.dll_hun-
The Microsoft Office 2000 Proofing Tools Kit version of this fix
should have the following file attributes or later:
Date Time Size File name
-------------------------------------------
15-Apr-2003 03:02 6,306,816 Ptk.msp
15-Apr-2003 03:12 6,309,888 Ptkff.msp
After the hotfix is installed, the Office 2000 Proofing Tools Kit
version of this fix will have the following file attributes (or later):
Date Time Version Size File name
--------------------------------------------------------------
15-Sep-2000 22:05 n/a 3,993,607 Msgr2en.lex
19-Oct-2001 16:51 7.0.0.9 1,155,072 Msgr2pb.dll
05-Dec-2002 12:10 3.0.0.35 1,564,672 Msgrit32.dll
25-Apr-2002 16:52 1.0.1.9 856,064 Msgrsw32.dll
13-Nov-2001 19:35 n/a 2,728,382 Msgr_sw.lex
28-Feb-2003 18:08 1.7.0.82 364,603 Mspfr32.dll
16-Jan-2003 13:51 5.6.1.4 118,784 Msphu32.dll
25-Mar-2003 01:07 n/a 363,359 Mssp3en.lex
19-Mar-2003 22:26 n/a 562,355 Mssp3ena.lex
17-Oct-2000 18:05 1.0.0.32 323,584 Mssp3it.dll
12-Aug-2002 14:02 7.0.0.28 487,482 Mssp3pb.dll
15-Feb-2001 15:52 n/a 1,336,400 Mssp3pb.lex
29-Jan-2003 20:38 7.0.0.16 311,296 Msthit32.dll
Important Information Before You Install the Hotfix- The Client and Administrative version of this fix is a
post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have
Office 2000 SP-3 installed.
For
additional information about Office 2000 SP-3, click the following article
number to view the article in the Microsoft Knowledge Base: 325671
OFF2000: Overview of the Office 2000 Service Pack 3
- The Client and Administrative versions of this fix require
Microsoft Windows Installer 2.0 or later.
For additional information about Windows Installer requirements,
click the following article number to view the article in the Microsoft
Knowledge Base: 330537
OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0