FIX: AC.exe Deploy /DISABLE(ENABLE)SYNC Command Returns a "0x80070005 Access Denied" Error Message (813532)


The information in this article applies to:

  • Microsoft Application Center 2000 SP1

SYMPTOMS

When you run one of the following Application Center commands, you may receive a "0x80070005 Access Denied" error message:

AC Deploy /DISABLESYNC /SOURCE:server /SOURCEUSER:user /SOURCEPASSWORD: password

AC Deploy /ENABLESYNC /SOURCE:server /SOURCEUSER:user /SOURCEPASSWORD: password

CAUSE

This problem occurs because of an impersonation problem in the AC.exe file. If you try to run one of the commands in the "Symptoms" section on a stager, and the Microsoft Windows user account that you are using does not have the correct permissions to gain access to the SOURCE server, the command returns a "0x80070005 Access Denied" error message. This problem occurs regardless of whether the SOURCEUSER Windows user account that you specify has the correct permissions on the SOURCE server.

The Windows user account that you are using when you run the command must have the correct permissions to gain access to the SOURCE server.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version     Size     File name
   --------------------------------------------------
   13-Mar-2003  13:49  1.0.441.18  225,664  Ac.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbBug kbfix kbQFE KB813532 kbAudDeveloper
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