WMP9: Find Album Info Command Does Not Work (813394)


The information in this article applies to:

  • Microsoft Windows Media Player 9 Series for Windows XP
  • Microsoft Windows Media Player 9 Series for Windows 2000
  • Microsoft Windows Media Player 9 Series for Windows 98 Second Edition
  • Microsoft Windows Media Player 9 Series for Windows Millennium Edition

SYMPTOMS

If you play an .mp3 file, and then switch to the Now Playing view, a black window may appear instead of the search results for the album when you click Find Album Info.

CAUSE

This issue occurs if the .mp3 file has not been added into your media library.

RESOLUTION

To resolve this issue, add the .mp3 files into your media library:
  1. While the .mp3 file is playing, click Media Library.
  2. Click Add, and then click Add Currently Playing Track.
This process adds the track into your media library. If you click Now Playing, and then click Find Album Info, the search results for that track appear.
Modification Type:MajorLast Reviewed:2/3/2003
Keywords:kbprb KB813394
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