RESOLUTION
Word 2003
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To resolve this problem in Word 2003, add the following registry key. The fix is included in the initial release of Word 2003. Therefore, there is no hotfix to download for Word 2003.
- Quit Microsoft Word
- Click Start, click
Run, type
regedit, and then click OK.
- Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Options
- On the Edit menu, point to
New, and then click DWORD value.
- Type FavorWord97ListIndents to name the
new value, and then press ENTER.
- Right-click FavorWord97ListIndents, and then click Modify.
- In the Value data box, type
1, and then click OK.
- Quit Registry
Editor.
Word 2002
Service Pack Information
This problem is corrected in Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP service pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP Service Pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the following
file attributes or later:
Date Time Version Size File name
-----------------------------------------------------
20-Jan-2003 12:56 n/a 5,981,572 Winword.msp
20-Jan-2003 13:38 n/a 6,630,796 Winwordff.msp
After the hotfix is installed, the English version of this fix
has the file attributes (or later) that are listed in the following table. The
dates and times for these files are listed in Coordinated Universal Time (UTC).
When you view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
17-Jan-2003 18:18 10.0.4914.0 10,598,984 Winword.exe
After you install this fix, follow the steps
that are listed later in this section of this article to set the
FavorWord97ListIndents registry key and to turn on the fix.
How to Enable the Hotfix by Using the FavorWord97ListIndents Registry Key
To turn on the product fix listed in
this article, enter the following registry key and value.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
- Quit Microsoft Word if Word is running.
- Click Start, and then click
Run.
- In the Open box, type
regedit, and then click OK.
- Locate and then select the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options
- On the Edit menu, click
New, and then click DWORD value.
- Type FavorWord97ListIndents for the
new value.
- Press the ENTER key.
- Right-click the FavorWord97ListIndents
registry key, and then click Modify.
- In the Value data box, type
1.
- Click OK, and then quit Registry
Editor.