XADM: Out-of-Office Message Is Not Sent When All Exchange 2000 Client Access Licenses Are Used (811912)
The information in this article applies to:
- Microsoft Exchange 2000 Server
- Microsoft Exchange 2000 Enterprise Server
SYMPTOMS Out-of-Office (OOF) reply messages are not sent when all Exchange 2000 Client
Access Licenses (CALs) are used.
CAUSEThis problem occurs in the License Logging
service. When the total program user count equals the total server license
count, Exchange 2000 cannot send OOF messages. For example, if you have five licenses for Exchange 2000 and you have used all five licenses, Exchange 2000 does not send OOF messages.WORKAROUNDTo work around the problem, add an additional CAL and update
the licensing information: - Click Start, point to
Programs, point to Administrative Tools, and
then click Licensing.
- Click
the Products View tab.
- Right-click Microsoft Exchange 2000 Server,
and then click Properties.
- Click
the Purchase History tab, and then click
New.
- Click Microsoft Exchange 2000 Server from the Product
As list.
- In the Quantity box, type the number
of CALs that you purchased, and then click OK.
- In the Per Seat Licensing dialog box, click I Agree.
- Restart the License Logging
service.
- Reconfigure the Out-of-Office
Assistant.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/26/2005 |
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| Keywords: | kbBug KB811912 kbAudDeveloper kbAudEndUser |
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