SYMPTOMS
When you try to restore a database backup, the restoration
may fail, and a retail assertion with error 3624 may occur. You may see the
following error message in the SQL Server error log files as a result of the
assertion error:
SQL Server Assertion: File:
<xdes.cpp>, line=9860
Failed Assertion = 'IS_OFF_SAFE
(XDES_OUTCOME_ONLY, m_status)'
This problem occurs when all the
following conditions are
true:
- You take the database backup from a Microsoft SQL Server 7.0 database.
- While you take the database backup, transactions that involve multiple databases are logged in the transaction logs.
- You restore the database backup in SQL Server 2000 Service Pack 2 (SP2).
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
-------------------------------------------------------------------------
09-Dec-2002 21:39 2000.80.714.0 7,471,185 Sqlservr.exe X86
Note Because of file dependencies, the most recent hotfix or feature
that contains these files may also contain additional files.
Important This hotfix build is designed for a server that is running
Microsoft SQL Server 2000 Service Pack 2:
REFERENCES
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons