Domain Group Policy is lost after logging on with cached credentials in Windows XP (811062)


The information in this article applies to:

  • Microsoft Windows XP Professional SP1
  • Microsoft Windows XP 64-Bit Edition SP1

SYMPTOMS

If you log on to a Windows XP-based computer that is not connected to the network, Group Policy settings that are defined in the domain are not applied. This occurs if your user account is in a different domain (such as a trusted domain) from the domain to which the computer belongs.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name     Platform
   ------------------------------------------------------------------
   23-Dec-2002  19:27  5.1.2600.1154  482,816  Winlogon.exe  x86
   21-Dec-2002  00:03  5.1.2600.1154  646,656  Winlogon.exe  IA-64
Note You can apply this hotfix only on Windows XP Service Pack 1 (SP1).

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

Windows cannot determine the domain type (Microsoft Windows NT 4.0 or later) for cached logon attempts. By using Windows NT 4.0 as the default (Windows NT 4.0 does not support domain-based Group Policy), only the local Group Policy is applied; domain-based Group Policy is effectively removed. The hotfix that is described in this article permits policy processing to be skipped if the user's domain type cannot be determined. This leaves the cached policy settings intact.

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbWinXPsp2fix kbQFE kbfix kbbug kbWinXPpreSP2fix KB811062 kbAudITPRO
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