MSBBN: Wireless connection repeatedly stops working (810960)


The information in this article applies to:

  • Microsoft Broadband Networking Wireless Base Station MN500

SYMPTOMS

When you are connected to Microsoft Broadband Networking Wireless Base Station, the wireless connection may repeatedly stop working (fail) after a variable period of time. This period can range from about one hour to as much as several hours.

When you lose your wireless connection, you experience the following issues:
  • Loss of Internet connectivity.
  • Loss of e-mail functionality.
  • Unavailability of remote resources such as shared network folders or files.

RESOLUTION

To resolve this problem, upgrade the firmware in your base station to the latest version.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

814445 MSBBN: How to update the firmware on your base station

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:1/7/2006
Keywords:KB810960
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