Dragging and Dropping Resources from Site Manager to Desktop May Not Work Correctly (810309)


The information in this article applies to:

  • Microsoft Content Management Server 2002

SYMPTOMS

When you use a drag-and-drop operation to export resources from Site Manager, you may notice unexpected results, or you may receive the following error message (or a similar one):
Error Copying File or Folder - Cannot copy file: Cannot read from the source file or disk.

CAUSE

You can use a drag-and-drop operation in the current version of Site Manager only to import resources. Some scenarios appear to work, but this is only a side effect of the drag-and-drop implementation. The current version of Site Manager does not support the use of a drag-and-drop operation to export resources.

WORKAROUND

To export resources from the Content Management Server repository, create a custom script by using the Publishing function of Content Management Server 2002. If export/import is used to deploy the content to another Content Management Server repository (for example, from a development environment to a staging or a production environment), use the Site Deployment Manager in Site Manager.

STATUS

This behavior is by design.
Modification Type:MajorLast Reviewed:3/12/2003
Keywords:kbprb KB810309
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