Windows Hardware Compatibility Audio Test causes computer to stop responding (810272)
The information in this article applies to:
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional SP1
SYMPTOMSWhen you run the Driver Verifier test in the Microsoft
Windows Hardware Compatibility Test (HCT) version 11.0 kit to test audio
drivers in Windows XP, your computer may stop responding (hang). A memory dump
analysis may show debug information that is similar to the following: FOLLOWUP_IP:
portcls!CPortPinDMus::Init+4cb
bae0df0e 894508 mov [ebp+0x8],eax
FOLLOWUP_NAME:
SYMBOL_NAME: portcls!CPortPinDMus::Init+4cb
MODULE_NAME: portcls
IMAGE_NAME: portcls.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 3d6de2ca
STACK_COMMAND: kb
BUCKET_ID: 0x0_portcls!CPortPinDMus::Init+4cb
Followup:
RESOLUTION The
following file is available for download from the Microsoft Download
Center: Download
the Q810272_WXP_SP2_x86_ENU.exe package
now.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English-language version of this fix
should have the following file attributes or later: Windows XP Professional and Windows XP Home Edition:
Date Time Version Size File name
----------------------------------------------------------------
12-Nov-2002 20:08 5.1.2600.106 50,176 Dmusic.sys (pre-SP1)
12-Nov-2002 21:00 5.1.2600.1142 50,176 Dmusic.sys (with SP1)
Windows XP 64-bit Edition:
Date Time Version Size File name
-----------------------------------------------------------------
12-Nov-2002 20:08 5.1.2600.106 144,768 Dmusic.sys (pre-SP1)
12-Nov-2002 21:00 5.1.2600.1142 144,768 Dmusic.sys (with SP1) STATUS Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
Modification Type: | Minor | Last Reviewed: | 11/23/2005 |
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Keywords: | kbHotfixServer kbQFE kbenv kbQFE kbfix kbBug KB810272 |
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