You cannot synchronize offline changes with a workflow-enabled public folder in Exchange 2000 Server (810018)
The information in this article applies to:
- Microsoft Exchange 2000 Server
SYMPTOMSIf you try to synchronize changes that you have made while
you are offline to a workflow-enabled public folder that has been marked for
offline use, any changes that you apply while you are offline may not synchronize successfully. When you click the
Errors tab in the Outlook Send/Receive
Progress dialog box, you may receive the following error
message: Task 'Microsoft Exchange Server' reported error
(0x00040820) : 'Errors in background synchronization. In most cases,
further information is available in a synchronization log in the Deleted Items
folder.' When you open the synchronization log message in the Deleted
Items folder of your Outlook client, information that is similar to the
following may be displayed: 10:56:11 Error
synchronizing message 'new Modified' 10:56:11 [80070005-508-80070005-322]
10:56:11 You do not have sufficient permission to perform this operation
on this object. See the folder contact or your system administrator.
10:56:11 Microsoft Exchange Server Information Store 10:56:11 For
more information on this failure, click the URL below: 10:56:11
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-322 CAUSEThis problem occurs when you try to perform offline
synchronization with a program that sets property-level access control entries
(ACEs) on an item, and occurs because of the way that the Incremental Change
Synchronization code in Exchange 2000 Server works. When an item is
synchronized, Incremental Change Synchronization deletes all the item properties, and then sets all of them
again. This process is unsuccessful when a program sets explicit
Deny ACE permissions on certain item properties because Incremental Change Synchronization
does not have sufficient permissions to delete them before replacing them with
those of the offline copy. If access is denied to Incremental Change Synchronization during this procedure, it
quits the whole operation instead of just replacing the properties that it
has access to.RESOLUTIONCumulative rollup informationTo resolve this problem, obtain the March 2003 Exchange 2000
Server Post-Service Pack 3 (SP3) Rollup.
For additional information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
813840
March 2003 Exchange 2000 Server Post-Service Pack 3 (S813840) Rollup
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Prerequisites Because of file dependencies, this update requires Exchange 2000
Server Service Pack 3 (SP3).
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378
How to obtain the latest Exchange 2000 Server service pack
File information
The Global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
25-Nov-2002 23:01 6.0.6372.0 3,915,776 Cdoex.dll
25-Nov-2002 23:01 6.0.6372.0 3,567,616 Excdo.dll
25-Nov-2002 22:40 6.0.6372.0 258,048 Exmime.dll
25-Nov-2002 22:46 6.0.6372.0 1,691,648 Exoledb.dll
25-Nov-2002 21:36 6.0.6372.0 2,256,896 Mdbmsg.dll
25-Nov-2002 21:21 6.0.6372.0 32,768 Mdbrole.dll
25-Nov-2002 22:39 6.0.6372.0 4,587,520 Store.exe WORKAROUNDTo work around this problem, do not use workflow folders offline. Alternatively, you can either grant the user permissions in the workflow process or add the user to the Exchange Domain Servers security group. Either action grants the process that runs Incremental Change Synchronization sufficient rights to delete the workflow properties and complete synchronization from the offline item.STATUSMicrosoft has confirmed that
this is a problem in Microsoft Exchange 2000 Server.
Modification Type: | Minor | Last Reviewed: | 2/6/2006 |
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Keywords: | kbHotfixServer kbQFE kbprb kbQFE kbfix kbExchange2000preSP4fix kbbug KB810018 kbAudEndUser kbAudITPRO |
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