WD: Error Opening or Saving WordPerfect Files on an Outbound (81831)
The information in this article applies to:
- Microsoft Word for the Macintosh 5.0
- Microsoft Word for the Macintosh 5.1
- Microsoft Word for the Macintosh 6.0
- Microsoft Word for the Macintosh 6.0.1
- Microsoft Word 98 Macintosh Edition
This article was previously published under Q81831 SYMPTOMS
When saving or opening WordPerfect files to or from an MS-DOS disk with
Microsoft Word for the Macintosh, you may receive the following error
messages.
Opening WordPerfect Files from an MS-DOS Disk
"Error while converting! Internal Error!"
Saving WordPerfect Files to an MS-DOS Disk
"Error while Converting! Cannot open file!"
CAUSE
This can occur if you are using an Outbound computer. The Outbound is a
Macintosh clone portable.
Outbound Systems, Inc. has released an init called Dos.ini that allows MS-
DOS disks to be used in the Outbound drive.
According to Outbound Systems, Inc., the error message you receive in the
above situation is caused by special resource information that WordPerfect
files contain and the method the Dos.ini init uses to manage the MS-DOS
disk.
WORKAROUND
Outbound Systems, Inc. suggests using Apple File Exchange to transfer
WordPerfect files until this is resolved.
REFERENCES
For more information, contact Outbound Systems, Inc. at:
The third-party contact information included in this article is provided to
help you find the technical support you need. This contact information is
subject to change without notice. Microsoft in no way guarantees the
accuracy of this third-party contact information.
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 5/13/2003 |
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| Keywords: | kb3rdparty kberrmsg kbHardware kbinterop kbprb KB81831 |
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