PC Win: Problem Restarting Mail After UAE (81420)


The information in this article applies to:

  • Microsoft Mail for Windows 3.0
This article was previously published under Q81420

SYMPTOMS

After version 3.0 of Microsoft Mail for Windows causes an unrecoverable application error (UAE), future startups of Mail and/or the mail transport (pump) start up improperly or do not start at all.

CAUSE

If Mail 3.0 causes a UAE, the Login dynamic-link library (DLL) may remain in memory; therefore, the login information may remain in memory.

RESOLUTION

When the UAE occurs, promptly exit Windows and reboot your workstation.
Modification Type:MajorLast Reviewed:11/11/1999
Keywords:KB81420
©2002 Microsoft Corporation. All rights reserved.