Mouse Problems with Windows on KLH and Premier Computers (81320)
The information in this article applies to:
This article was previously published under Q81320 SYMPTOMS
When Microsoft Windows version 3.0 is installed with a serial mouse on
the following machines
KLH 386 Model 215
KLH 286 Model 195
Premier 286 Model 1400
the following problems may occur:
- If the Microsoft Or IBM PS/2 option is selected for the pointing
device, the mouse pointer remains frozen in the middle of the
screen.
- If the MouseSystems Or (VisiOn On ComX) option is selected for the
pointing device, the mouse pointer will disappear as soon as it is
moved.
CAUSE
These problems occur because the above computers have a built-in bus
mouse port and the motherboard is set to access this port by default.
RESOLUTION
Disabling the built-in bus port by setting DIP switch number 3 to OFF
on the motherboard of these machines corrects the above problems.
MORE INFORMATION
If a bus mouse is being used, no problems should occur.
The three machines above are referred to as "Revision 1" machines and
are no longer in production.
For additional information on these machines, contact Entertainment
Marketing (Distributor).
The products included here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 7/19/2005 |
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| Keywords: | KB81320 |
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