System Hangs with Kraft Mouse and Driver 3.01 (76845)


The information in this article applies to:

  • Microsoft MS-DOS operating system 5.0
  • Microsoft MS-DOS operating system 5.0a
This article was previously published under Q76845

SYMPTOMS

You have a Kraft Systems mouse and mouse driver version 3.0 or earlier, and your system stops responding (hangs) or locks up when you use MS-DOS version 5.0 Shell Task Swapper.

CAUSE

Kraft Systems has confirmed that the Kraft mouse and Kraft mouse driver version 3.0 or earlier may cause this behavior in MS-DOS Shell Task Swapper.

NOTE: Kraft Systems has confirmed that Kraft mouse and mouse driver version 3.01 work properly with MS-DOS Shell Task Swapper.

WORKAROUND

If you have a Kraft mouse and Kraft mouse driver version 3.0 installed and your machine hangs with Task Swapper, you can work around the problem by doing one of the following:

  • Contact Kraft Systems about upgrading to the 3.01 version of the mouse driver.
  • Disable the mouse by remarking out the DEVICE=C:\KRAFT\MOUSE.SYS line in the CONFIG.SYS file and use Task Swapper by keyboard input.
  • Do not use Task Swapper.

MORE INFORMATION

For more information, contact Kraft Systems.

The Kraft Systems products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:9/30/2003
Keywords:KB76845
©2003 Microsoft Corporation. All rights reserved.