No Enhanced Mode or System Hangs (Austin Computer) (72401)


The information in this article applies to:

  • Microsoft Windows 3.0
  • Microsoft Windows 3.0a
This article was previously published under Q72401

SYMPTOMS

Your Austin computer boots in standard or real mode, but not in the enhanced mode of Microsoft Windows 3.0, or your Windows displays the blue logo screen and then stops responding (hangs).

CAUSE

Tseng Labs makes a video card that comes standard with Austin computers. This video card needs to have a BIOS dated 4/90 or later to run Microsoft Windows version 3.0 in enhanced mode. An older BIOS causes the symptoms above.

RESOLUTION

Obtain an updated BIOS from Austin Computer Systems.

MORE INFORMATION

For more information, contact Austin Computer Systems.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MinorLast Reviewed:7/7/2005
Keywords:KB72401
©2004 Microsoft Corporation. All rights reserved.