Bottom Part of Screen Blanks Out on Sharp Portable PC 8000 (69341)
The information in this article applies to:
- Microsoft Windows 3.0
- Microsoft Windows 3.0a
This article was previously published under Q69341 SYMPTOMS
When you run Microsoft Windows version 3.0 on a Sharp Portable 386 with
an LCD display, and you switch or exit from an MS-DOS application back to
Windows, the bottom part of the screen turns black. This problem only
occurs when you run Windows in enhanced mode.
CAUSE
This problem is caused by the video card and the way the video memory is
mapped. This problem does not occur if you use an external monitor or you
run Windows in real or standard mode.
STATUS
There is no workaround. Sharp is aware of the problem and Microsoft will
post new information here as it becomes available.
MORE INFORMATION
The Sharp Portable is a 386 20 MHz computer with a 14-inch LCD display.
The screen is an illuminated double supertwist 640 x 480 VGA color display.
The video card is manufactured by Yamaha and uses an Award VGA BIOS.
The product included here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 7/7/2005 |
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| Keywords: | KB69341 |
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