Screen and Video Corruption in Internet Explorer 6.0 When You Download Data from an Active Server Page (332027)



The information in this article applies to:

  • Microsoft Internet Explorer version 6 for Windows XP SP1
  • Microsoft Internet Explorer version 6 for Windows 2000 SP1
  • Microsoft Internet Explorer version 6 for Windows NT 4.0 SP1
  • Microsoft Internet Explorer version 6 for Windows Millennium Edition SP1
  • Microsoft Internet Explorer version 6 for Windows 98 Second Edition SP1
  • Microsoft Internet Explorer version 6 for Windows 98 SP1

This article was previously published under Q332027

SYMPTOMS

In Internet Explorer 6.0, when you download data from an Active Server Page, you may notice screen and video corruption.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 6 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date                   Time   Version                Size             File name
   -----------------------------------------------------
  19-Nov-2002  12:16  6.0.2800.1138  2,787,840  Mshtml.dll

				

STATUS

Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbIE600preSP2fix kbQFE KB332027